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Wanna add a note to yourself? Do you need to transfer a ticket to a colleague and want to give him/her some background on the issue?
With the Private Notes addon you are able to add as many notes as you want to a ticket, and the client will never see them.
getawesomesupport.com
If file/file`s you need is yet not uploaded message us asap!
Write here:
Gmail : [email protected]
Whatsapp : https://wa.me/447490565423
Instagram : https://ig.me/m/mmolearn_com
Messenger : https://m.me/100085355035309
Skype : https://join.skype.com/invite/ATRdW9nB0bSh
Telegram : https://t.me/mmolearn
With the Private Notes addon you are able to add as many notes as you want to a ticket, and the client will never see them.
Private notes for Awesome Support
Let agents communicate with each-other without the customer seeing it. An agent can also transfer a ticket to a colleague with a private note attached.
getawesomesupport.com
If file/file`s you need is yet not uploaded message us asap!
Write here:
Gmail : [email protected]
Whatsapp : https://wa.me/447490565423
Instagram : https://ig.me/m/mmolearn_com
Messenger : https://m.me/100085355035309
Skype : https://join.skype.com/invite/ATRdW9nB0bSh
Telegram : https://t.me/mmolearn
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